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Rebecca Holt-Nakajima, Senior Director, Portal & Digital Banking Solutions at SinglePoint

Rebecca Holt-Nakajima is Senior Director, Portal & Digital Banking Solutions at SinglePoint, based in Minneapolis, Minnesota. She leads product strategy, UX research and engineering direction for the SinglePoint commercial portal — the authenticated workspace that 50,000+ American businesses use for wires, ACH, foreign exchange, reporting and user administration.

Rebecca holds the Certified Treasury Professional (CTP) designation, an MBA in Finance from The University of Chicago Booth School of Business, the Project Management Professional (PMP) credential and a BS in Business Administration from the University of Wisconsin-Madison. Her 15-year career in American commercial banking spans U.S. Bank, PNC Bank and BMO Harris.

Professional Biography

How Rebecca arrived at her current role.

Rebecca Holt-Nakajima joined U.S. Bank Commercial Banking in 2016 as a Treasury Management product manager, rising through senior product leadership roles before being appointed Senior Director, Portal & Digital Banking Solutions with responsibility for the SinglePoint platform. Prior to U.S. Bank, she spent five years at PNC Bank (2011-2016) as Senior Manager, Treasury Management, where she led middle-market treasury product development for PNC Pinacle. Her commercial banking career began at BMO Harris Bank (2007-2011) as a Treasury Analyst supporting Chicago-area middle-market clients on lockbox, positive pay and ACH origination.

Rebecca earned her MBA in Finance from The University of Chicago Booth School of Business in 2011 and her BS in Business Administration from the University of Wisconsin-Madison in 2007. She holds the Certified Treasury Professional (CTP) designation from the Association for Financial Professionals and the Project Management Professional (PMP) credential from the Project Management Institute. She has maintained continuing-education requirements for both credentials without interruption.

Her work at SinglePoint has emphasized risk-tiered portal UX — matching control friction to transaction risk so that low-risk operations move quickly while high-risk releases attract the dual-control and step-up authentication they deserve. Rebecca represents the SinglePoint voice at industry forums and contributes to public discourse on commercial portal design, digital authentication and middle-market treasury operations in alignment with federal guidance published by institutions such as the OCC.

Career History

Four roles across three American commercial banks.

RoleInstitutionYearsFocus
Senior Director, Portal & Digital Banking SolutionsU.S. Bank (SinglePoint)2020-presentPortal strategy, digital authentication, ERP integration
Director / Senior Product Manager, Treasury ManagementU.S. Bank2016-2020Middle-market treasury product, positive pay, FX
Senior Manager, Treasury ManagementPNC Bank2011-2016PNC Pinacle middle-market treasury product
Treasury AnalystBMO Harris Bank2007-2011Lockbox, positive pay, ACH origination

Areas of Expertise

Where Rebecca's work creates the most client value.

Commercial Portal Design

Risk-tiered UX, progressive disclosure, Company Administrator control models and dashboards that scale from a single-user branch to a corporate treasury team overseeing dozens of subsidiaries inside SinglePoint.

Digital Authentication

NIST 800-63B AAL2 alignment, MFA token rollouts, biometric unlock, step-up authentication on high-risk transactions and the operational reality of commercial MFA deployment at scale.

Middle-Market Treasury

Positive pay, lockbox, ZBA, sweeps, NACHA ACH origination, Fedwire, SWIFT international wires and real-time FX for American middle-market operators across manufacturing, healthcare and logistics.

ERP Integration

BAI2, MT940, CAMT.052/053 and CSV export for Kyriba, ION Treasury, SAP TRM, Oracle Cloud ERP and Workday Financial Management. API-first treasury integration patterns inside SinglePoint.

Published Insights

Selected titles from Rebecca's public commentary.

  • "Risk-Tiered UX for Commercial Banking Portals" — SinglePoint product blog.
  • "Positive Pay in a BEC-First Threat Landscape" — Treasury Management International USA commentary.
  • "Real-Time FX Inside the Commercial Portal: What Middle-Market Treasurers Actually Use" — AFP white paper contribution.
  • "NIST 800-63B AAL2 in Practice: Commercial MFA Deployment Notes" — industry panel proceedings.
  • "ERP Integration Patterns for American Treasury Management" — fintech industry briefing.

Speaking Engagements

Recent industry presentations.

  • AFP Annual Conference 2024 — panel on commercial portal UX and digital authentication.
  • Treasury Management International USA 2024 — session on positive pay and business email compromise.
  • Fintech Connect Minneapolis 2024 — keynote on middle-market portal design.

Expert Credentials

  • Name: Rebecca Holt-Nakajima.
  • Role: Senior Director, Portal & Digital Banking Solutions, SinglePoint (U.S. Bank).
  • Location: Minneapolis, Minnesota.
  • Credentials: CTP (AFP), PMP (PMI), MBA Finance (Booth, 2011), BS Business Administration (UW-Madison, 2007).
  • Experience: 15 years American commercial banking — U.S. Bank (2016-present), PNC Bank (2011-2016), BMO Harris Bank (2007-2011).
  • Focus: commercial portal design, digital authentication, middle-market treasury, ERP integration.

Solutions Director FAQ

What are Rebecca Holt-Nakajima's credentials?
CTP (AFP), PMP (PMI), MBA Finance (Booth, 2011), BS Business Administration (UW-Madison, 2007).
How do clients engage Rebecca Holt-Nakajima for SinglePoint matters?
Engagement is mediated through the SinglePoint Relationship Manager and Commercial Banking coverage team. Coordination via 1-800-377-3404.
What is Rebecca Holt-Nakajima's primary area of specialty?
American commercial banking portal design at the intersection of digital authentication, middle-market treasury and ERP integration.
What industries does Rebecca Holt-Nakajima serve at SinglePoint?
Every commercial industry on SinglePoint — with personal focus on healthcare revenue cycle, government banking and cross-border manufacturing.
How large is the SinglePoint team Rebecca Holt-Nakajima leads?
A cross-functional group across engineering, product, UX, security and implementation. Headcount is not publicly disclosed; the team supports 50,000+ commercial clients.

Commercial Banking Portal — Topic Cluster